Incognito Journal

How to Improve Your Listening Skills in Five Easy Steps

Are you listening to what your clients are saying? Of course you are, but are you really listening to what they're saying? Or are you just going through the motions of listening while thinking about what you are going to say next? Don't worry if you answered the latter. This is very, very common, but it's something that can be overcome with some thought and little training.

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